Rules


Accomodation rules

Accomodation rules, internal regulations and fire safety regulations

The rules of accommodation and the internal regulations for guests when concluding a rental agreement with OOO “EKO-GRAD”.

The procedure and rules for guest accommodation in rental houses are established by OOO “EKO-GRAD”. Guests must read and follow the policies. Check-in and check-out times are established by the Rental Agreement.

The guest arriving on vacation, for accommodation in the house must:

  • fill in the registration form (questionnaire);

• when checking in the house, the Guest receives the key to the house (in case of losing the key, you must immediately inform the Administrator about it) In accordance with the terms of the Agreement the Guest is provided with a house, equipped with necessary household items and equipment according to the Acceptance and receipt Certificate of the guest house.

In case of late arrival for the reservation there is no credit for delays and no refund for hours of delay. In case of violation of arrival terms for the reservation, without prior notice, the Landlord does not guarantee accommodation, but accommodates the guests in the available houses if there are any.

In the case of visitors’ arrival, a corresponding letter should be provided to the administration, and the guest is obliged to inform the visitors about the accommodation rules. The guests’ visitors who do not live in the rented house can stay until 10.00 p.m.. After 10.00 p.m. it is necessary to register the visitors in the Accommodation Service.

In case of delayed departure, guests must coordinate the issue of further stay in the house with the Administrator of OOO “Eco-grad”.

When leaving the vacationer must notify the Administrator no later than 30 minutes before departure, hand over the number, make the final payment for the provided services, return the key. In case of early departure, not justified by valid reasons (serious illness, death of close relatives, natural disasters and catastrophes) money for unused last 3 days will not be returned.

If necessary, the stay of the guest can be extended (subject to availability). Please contact your Administrator for more information. OOO “Eco-grad” has the right to terminate the rental agreement unilaterally without returning of the remained cost of the permit for disorderly conduct, misdemeanor, damage of property.

The basis for eviction is a commission act drawn up by the Administration of OOO “Eco-grad”.

In the places for recreation and accommodation Guests are prohibited to:

  • carry out mass entertainment events disturbing the peace and relaxation of others;
  • listen to music using sound reinforcement system from 11 p.m. to 7 a.m., use noise and lighting effects in places for recreation and accommodation;
  • use pyrotechnics (crackers, firecrackers, lighting rockets, etc.);
  • use sports equipment that may be risky to others without the permission of the Administration (bows, crossbows, BB guns and guns, etc.);
  • store explosive, flammable and poisonous substances;
  • make alterations of internal premises, rearrangement of furniture and equipment;
  • wash vehicles outside designated areas;
  • Park vehicles in the forest Park area adjacent to the recreation areas, except

cases permitted by the administration;

  • make bonfires, arrange picnics and recreational areas outside the premises defined by the administration;
  • use any types of firearms and pneumatic weapons;
  • store any type of firearm.
  • bring pets to a rented house without preliminary permission from the Administration
  • guests must comply with the rules of behavior on the water
  • swim only in designated areas. When using swimming facilities, make sure they are functioning properly, do not exceed the number of seats, use life jackets, and refrain from drunken walks and in bad weather.

 

the procedure for access control and parking of official and personal vehicles

Rules of access and security control in the territory are established by the Administration.

  • Driving around the territory on a personal motor vehicle is prohibited. Personal vehicles must be left at specially designated parking It is allowed to drive your personal car to the rental house for unloading baggage on the day of arrival and loading baggage on the day of departure only with the permission of the Administration OOO “Eco-grad”. The administration is not responsible for the safety of vehicles parked outside the designated parking area.

Fire safety rules for Guests and Vacationers.

To prevent fires, it is prohibited to:

  • make bonfires in unspecified places, throw away hot cigarette butts in both the surrounding territory of the guest house and the conservation area;
  • store explosive, flammable and poisonous substances.

use electric irons, stoves, kettles and other electric heating devices without incombustible stands;·         leave unattended plugged electric heaters and TVs.·         make changes to the electrical circuit in residential/recreational areas, install additional sockets and lighting fixtures, use home-made electric heaters and temporary wiring;·         plug multiple power consumers in the same power socket, which may result in an overload and short circuit;·         use of broken electrical devices damaged power sockets, switches, other electrical  equipment;·         use firecrackers, light rockets and other pyrotechnics without preliminary approval from the Administration.

 

In case of a fire in your room (cottage) you must:

  • immediately call 01 or 112 from a mobile phone, as well as inform the Security and Administration;
  • take measures to extinguish the fire with available means;
  • if it is not possible to eliminate the fire, leave the room (cottage) and close the door tightly;
  • if the you cannot leave the room due to a strong smoke in the exits, then stay in your room, close the door tightly, open the windows widely and plug the gaps in the doors and ventilation grid with wet towels or bedding. This will help you protect yourself from poisoning by combustion products;

·         try to inform the Administration by telephone about your location. By the time of the firefighters’ arrival go to the balcony and show that you need help.

  • leave the dangerous area and follow the directions of the administration or firefighters.

In case of a fire outside your room (cottage):

  • activate the nearest automatic fire detector;
  • immediately call 01 or 112 from a mobile phone, as well as inform the Security and Administration;

·         close the windows in your room (cottage), close the door and exit the room through the non-smoked corridors and stairway;·         if the you cannot leave the room due to a strong smoke in the exits, then stay in your room, close the door tightly, open the windows widely and plug the gaps in the doors and ventilation grid with wet towels or bedding. This will help you protect yourself from poisoning by combustion products·         try to inform the Administration by telephone about your location. By the time of the firefighters’ arrival go to the balcony and show that you need help.

  • leave the dangerous area and follow the directions of the administration or firefighters.